**Privacy Policy**
 
**Introduction**
 
At Snowdonia Training Solutions, your privacy is our top priority! We are committed to safeguarding your personal information while handling your data with care and transparency. Our practices align with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data Use and Access Act (DUAA) 2025. This notice clearly explains your rights, our responsibilities, and the ways we manage your personal data with integrity and respect. Thank you for trusting us!
 
Snowdonia Training Solutions is a proud, registered company committed to enhancing public education with exceptional courses. Snowdonia Training Solutions Ltd offers a range of operator and health and safety training across diverse sectors, including Construction, Distribution, Fabrication, Rail, Retail, and Warehousing, throughout England, Scotland, Wales, and Northern Ireland. We’re excited to bring our training directly to you at your preferred location, ensuring a convenient and impactful learning experience!
 

• **Your Personal Information Matters**

 

• **What We Collect**

 

• We are committed to protecting your personal information while fulfilling our legal and contractual responsibilities and ensuring you receive our outstanding products and services. Rest assured, we will always collect only the essential data you provide, processing it with care and in alignment with our privacy notice.

 

• Our aim is to adhere to legitimate business interests that benefit you!

 

• Here’s a glimpse of the personal data we may gather to better serve you:

 

• - Name

• - Date of Birth

• - Home Address

• - Personal and Business Emails

• - Home and Mobile Phone Numbers

• - Driver’s License Number

• - Photographs for skills cards or identity validation

• - Curriculum Vitae (CV) and supporting evidence of competence

• - Video evidence and photographs for assessment activities

• Your trust is vital to us, and we appreciate your partnership!

 
If you are under the age of 13, please do not provide any personal data to STS. If you are under 16, make sure you have permission from a parent or guardian before sharing any personal information with STS. If you are under the age of 13, please do not provide any personal data to STS. If you are under 16, make sure you have permission from a parent or guardian before sharing any personal information with STS.
 

• **Personal Data** 

• **Information We Collect**

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 **How We Use Your Personal Data** 

• We genuinely value your privacy and understand how important it is to you! Rest assured, we only share your information with trusted third parties when there’s a clear business purpose that benefits you.

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• When you engage with STS through our website, your data remains completely safe and will not be shared with any third parties. We're committed to protecting your information!

 

• For learners enrolled in STS courses with Training Providers, Instructors, External Quality Assurers (EQAs), or Assessors, we may need to share certain information with these partners. This ensures that you receive the best possible service and support.

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• Here’s how we put your personal data to good use: 

• - We collect your information to fulfil contracts and provide top-notch services, ensuring prompt delivery and quality checks to your preferred address. 

• - Your personal data helps us verify your identity for important certification processes and skills cards. 

• - Approved Training Providers and EQAs will get regular updates about STS products, services, and other valuable insights, all shared in a friendly and unobtrusive way.

 

• Thank you for trusting us with your information! We’re excited to support you on your journey.

 
Profili
**Profiling**
 
We sometimes embrace profiling to enhance our recruitment and training processes, always ensuring we have the individual's consent. We thoughtfully share the results with the necessary parties. It's worth noting that STS does not apply profiling to our learners, reflecting our commitment to their best interests. We're excited about fostering growth together!
 
**Sharing and Disclosure of Your Personal Information**
 
We are committed to protecting your personal information! We only share it with your consent, unless required by law or as outlined in this notice. Rest assured, any partners working with us will handle your data strictly according to our guidelines, fully respecting this privacy notice, data protection laws, and ensuring the highest standards of confidentiality and security. Your trust means everything to us!
 
**Safeguarding Measures**
 
We are committed to wholeheartedly protecting your personal data with the utmost care and attention. Our enthusiastic team works diligently to defend your information against unauthorised access, alteration, or destruction. We've established several robust security layers to ensure your data remains safe and secure, giving you peace of mind!
 
We only ever retain personal information for as long as is necessary, and we have strict review and retention policies in place to meet these obligations. Our policy is to keep your personal data for the duration of your membership, after which point STS will retain the information indefinitely unless a request is made to erase the data
 
If you have been issued an STS certificate or card, your personal data is retained indefinitely to support verification and reissuance. You may request the destruction of your data once your certificate has been issued; however, please note that doing so will prevent STS from confirming your achievement or reissuing lost certificates in the future.
 
We retain personal information only for as long as necessary to fulfil the purposes outlined in this privacy notice. STS has strict review and retention policies in place to ensure compliance with data protection obligations.
 
**Data Retention Policy**
 
We’re committed to keeping your information safe! We retain your personal data for as long as you are a member. After your membership ends, we might keep this data indefinitely, but we’re always open to your requests for deletion.
 
For video recordings used in assessments, we only hold onto them as long as needed for quality assurance, typically up to 12 months. Once that’s completed, we securely delete those recordings.
 
As for End-Point Assessment (EPA) records and relevant documentation, we retain them securely for seven years, after which they are carefully and confidentially destroyed. Your trust is important to us, and we prioritise your privacy!

 
**Further Information**
 
We are committed to processing your personal information with the utmost care, following this privacy notice and all relevant data protection laws. If you have any concerns about how your data is handled or feel unsatisfied with our response, we encourage you to reach out and let us know. Your rights matter, and you can file a complaint with the appropriate supervisory authority if necessary.
 
For any data handling inquiries related to UK GDPR, please contact our dedicated Data Protection Officer, Michael Hewitt, at info@snowdoniatrainingsolutions.co.uk, or reach out via phone at 07855 504639. 
 
Alternatively, you can also report concerns to the Information Commissioner's Office (ICO) at 0303 123 1113 or visit their website at www.ico.org.uk for guidance and support. We're here to help!
 
!We enthusiastically review our Privacy Policy annually, so please feel free to revisit it whenever you're asked to share your information. Your awareness is important to us!